• Messages to users: Overview
  • Text Guide
    • Navigate to Users page
    • Send a text message (sms) to user(s)

Messages to users: Overview

The app enables users to compose a manual message through a message composer user interface and define the audience to whom the message/push notification will be sent. There are two kinds of messages that can be sent through the application:

  • Text message: this is an sms sent to the user's registered mobile phone.

  • Mobile application push: SMS notifications with links to install the mobile application can be sent


Navigate to the Users page

  1. Click on the Setup tab on the main menu
  2. Click on Users in the drop-down menu
  3. View all the users within the domain

Send a text message to user(s)

1. Click on the Send message button

2. If you click without selecting any users, a pop-up will ask if you want to send the message to all active users. If yes, click OK, otherwise click Cancel to return to the previous menu and select the users to whom the message is to be sent

3. Check the boxes at the start of the row to select user(s)

4. Click on the Send message button

5. On the right of the message screen, you can view the Users names and the mobile numbers to which the message will be sent

6. Click on Message Type to select the type of message to send

7. Select Text message from the options below

8. Enter a message of upto 160 characters in the field below

9. Click on the Submit button

10. A pop-up will notify that the message was successfully sent to selected user(s)

11. Click the Sent message status tab

12. View the message(s) sent out