IN THIS ARTICLE:
- Order reasons : Overview
- Configure order reasons
Order reasons: Overview
Order Reasons refer to the specific reasons for differences to be in the quantity at different order stages. This would be useful to get the discrepancies in the quantity and the reasons for the same.
For example: The reason for shipping an order less than requested quantity could be inadequate stock. Such reasons can be pre-configured and customised, so that the users during order stages can enter these reasons from a dropdown.
Configure order reasons
- Click on Configuration tab in the main menu
- Select Orders sub-tab from the dropdown
Navigate to the Order reasons section on the page
Type the reasons for overriding order recommendation by typing the text and pressing enter button. Multiple reasons can be listed by typing them similarly.
Type the reasons for changing order quantity by typing the text and pressing enter button. Multiple reasons can be listed by typing them similarly.
Type the partial shipments by typing the text and pressing enter button. Multiple reasons can be listed by typing them similarly.
Type the partial fulfillments by typing the text and pressing enter button. Multiple reasons can be listed by typing them similarly.
Type the cancelling an order by typing the text and pressing enter button. Multiple reasons can be listed by typing them similarly.
-
Select the option to Make this field mandatory for all the reasons to be provided for any of the order reason categories
Click on Save button
-
A message confirming that these order configuration has been updated successfully
