IN THIS ARTICLE
- Order Shipment: Overview
- Text Guide:
- Navigate to the View Orders page
- Ship an order
Order shipment: Overview
An order is shipped when the requested materials are fully dispatched from the vendor store. A shipment notification is sent to customer via SMS, email or bulletin board.
NOTE: Only vendors can ship an order placed to them. Alternatively, admins/managers with right permissions can ship an order. Also, the vendor inventory reduces accordingly post shipment.
TEXT GUIDE
Navigate to the View Orders page
- Click on the 'Logistimo' logo to open the application
- Log in with the username and password
- Click on Orders
- Click on View Orders
Ship an order
- Select Sales to view orders placed by customers
-
Select an order
a. Click on the Enter order number field and enter the order number (if known) OR
b. Click on the Confirmed status tab and select an order to be shipped
- View confirmed orders and select the one which should be shipped
-
View details of the order
a. Status: status of the order - Pending, Confirmed, Shipped, Fulfilled, Backordered, Cancelled
b. Paid: amount paid for the order
c. Created: date of order creation
d. Updated: date the order was last updated
e. Customer: the entity that will receive the material
f. Vendor: the entity that will dispatch the order
- View the items in the order along with ordered, Recommended and Allocated quantities
- Click on Edit to allocate stock to the order
- View system allocation for all materials
- Click on Allocate button, below a material which is not batch managed. For materials which are batch managed proceed to step 11
- Review the allocation and click on Save to continue or Cancel to go back to the previous screen
- View the Allocated quantity on the order screen
- Click on Allocate button, below a material which is batch managed
-
Review the system allocation across existing batches.
Note:
a. For each batch, the Available stock, Allocated stock and Expiry date is listed below the batch name
b. Stock is allocated from batches which are expiring first and which has enough stock. If first expiring batch does not have enough stock, then stock will be allocated from the next expiring batch
- Click on a batch quantity field and enter a new number to be allocated, ONLY if you are not agreeing with the system allocation
- Click on Save to confirm or Cancel to go back to the previous screen
- Review allocated batch details on the order screen.
- Ensure stock is allocated for all materials. Click on Save to confirm allocation or Clear all to reset values or Cancel to quit
- Review the order screen and click on Save to continue, Clear to clear allocation, Edit to re-allocate or edit order, Add to add new materials to the order
- An 'Order successfully updated' message appears. Click on Ok to continue
- Click on Change dropdown button
- Select Ship from the status options
- Enter Transporter name
- Enter Tracking ID
- Enter Package size
- Click on the Estimated date of arrival field. Select a date, month and year by using the '+' or '-' icon to navigate to the next or previous date, month and year
- Enter comments, if any
- Click on Ship to ship the order or Cancel to quit
- Click on Yes to confirm the order shipment or on No to go back to the previous screen
- View the order status on order page. It would have changed to Shipped
- Scroll to the bottom of order page to view the created shipments. Click on the shipment
- View shipment details
TIP: To learn about how to fulfil a shipped order, refer to 'How to fulfil an order?' article.