IN THIS ARTICLE
- Order status: Overview
- Text Guide:
- Navigate to the Orders page
- Filter by Status
Status: Overview
From the time of creation to fulfilment, an order progresses through different statuses, depending on its movement through supply chain. The different statuses are
- Pending: newly created orders which are yet to confirmed by the vendor
- Confirmed: orders acknowledged by the vendor
- Shipped: orders dispatched by the vendor
- Fulfilled: orders physically received by the customer
- Backordered: orders partially dispatched by the vendor
- Cancelled: order cancelled by a vendor or a customer
The order Status filter provides a list of orders in selected status. The default status is All.
TEXT GUIDE
Navigate to the Orders page
- Click on the Orders tab in the main menu
- Select the Orders tab from the drop-down list
- View list of all orders across entities
Filter orders by status
- Click on the Status field and select an option from the drop down list
2. List of orders with selected status will be displayed
3. Click on the Export button to export the orders to the registered email address
4. Click on an order to view further details of that order
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NOTE Combine status filtering with Entity and From-To date range. Only orders that meet ALL selected criteria are shown, not those that meet ANY selected criteria |